Cancellation and Renewal
Leer esta pƔgina en espaƱolPlans auto-renew at the end of each period until you cancel. You can cancel at any time and keep access until the end of the period you paid for.
Prices
| Plan | Price | Charged |
|---|---|---|
| Monthly | US$9.99 | Every month, on the date you subscribed |
| Annual | US$99 | Every year, on the date you subscribed |
Both plans include full access. Charges are processed by Stripe and may include taxes where applicable.
How auto-renewal works
- At the end of each period, your plan renews automatically and the same price is charged to the payment method you saved.
- Renewal continues until you cancel.
- If the price ever changes, we will email you at least 30 days before the renewal it applies to.
How to cancel
- Log in at hi.smartrealtyacademy.com.
- Go to My account.
- Tap Manage subscription. Stripe's secure portal opens.
- Choose Cancel plan and confirm.
You will receive a confirmation email. If you cannot get into your account, email info@hagaseinstitute.com from your account's email address and we will cancel it for you.
What happens after you cancel
- No further charges are made.
- You keep full access until the last day of the period you already paid for.
- When that period ends, practices pause, but your history, scores and certifications are kept. You can subscribe again whenever you like.
- We do not refund partial periods, except where the law requires it.
Free trial with code INSPECTOR
- With code INSPECTOR you get 30 days of full access without a card.
- When the trial ends, nothing is charged automatically. Practices pause and your history is kept until you choose a plan.
- If you subscribe during the trial, you don't lose the remaining days: the first charge happens when the trial ends, and the plan auto-renews from then on.
- One free trial per person and per email address.
Failed payments
If a renewal charge fails (for example, because a card expired), Stripe will automatically retry the payment over several days and we will send you a notice. While payment is pending, access to practices may be paused. To fix it, update your card under My account ā Manage subscription. If payment is not resolved, the subscription is canceled and your history is kept.
Questions?
Email info@hagaseinstitute.com. Full details are in the Terms of Service.